Privacy policy
Last Updated: 01 July 2025
Atredia ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information you provide to us when you use our website, engage with our services (including Training, Growth Management, Customer Support, Quality Assurance, AI Enablement, Consulting, Digitalization, B2B/B2C Sales & Marketing, Process Management, Product Services, and Next4biz solutions), or interact with us in any other way.
By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect various types of personal information from you, depending on your interactions with us:
Contact Information: Name, email address, phone number, company name, job title, and mailing address.
Professional Information: Information related to your business needs, project details, industry, and interests in our services.
Communication Data: Records of your correspondence with us, including emails, chat transcripts, and phone call recordings (where applicable and with prior notice).
Website Usage Data: Information about your visit to our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This information is typically collected through cookies and similar tracking technologies (see Section 4).
Service-Specific Data: Information necessary to provide our specific services, which may vary depending on the service you engage us for (e.g., data required for training registration, project management details for consulting, or specific business data for AI enablement).
Marketing Preferences: Your preferences for receiving marketing communications from us.
2. How We Collect Your Information
We collect information through various methods:
Directly from You: When you fill out contact forms on our website, request a consultation, sign up for newsletters, communicate with us via email or phone, or provide information during service delivery.
From Third-Party Sources: In some cases, we may receive information from third-party partners (e.g., business directories, public databases) where legally permissible.
Automated Technologies: Through cookies and similar tracking technologies as you navigate our website.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
To Provide and Manage Services: To deliver our consultancy and partnership services, fulfill contractual obligations, manage projects, and provide customer support.
To Communicate with You: To respond to your inquiries, send you service-related updates, administrative messages, and information about our offerings.
For Marketing and Promotion: To send you marketing communications, newsletters, and promotional materials about our services that we believe may be of interest to you, based on your preferences. You can opt-out of these communications at any time.
To Improve Our Services: To analyze website usage, understand user preferences, troubleshoot problems, and improve the quality and relevance of our services and website content.
For Business Operations: For internal record-keeping, auditing, data analysis, and to develop new services.
To Ensure Security: To protect the security and integrity of our website, systems, and data, and to prevent fraud and unauthorized access.
To Comply with Legal Obligations: To meet our legal and regulatory requirements, resolve disputes, and enforce our agreements.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your Browse experience, analyze site traffic, and personalize content.
Cookies: Small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
Types of Cookies We May Use:
Strictly Necessary Cookies: Essential for the website to function correctly.
Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously.
Functionality Cookies: Used to remember choices you make (like your language or region) and provide enhanced, more personal features.
Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
5. Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, CRM management, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Partners: With business partners, affiliates, or joint ventures for collaborative projects or to offer complementary services, provided they adhere to similar privacy standards.
Legal Compliance and Protection: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose information to protect our rights, privacy, safety, or property, or that of our users or the public.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
We will not sell, rent, or lease your personal information to third parties for their independent marketing purposes without your explicit consent.
6. International Data Transfers
As Atredia operates globally and leverages international service providers, your personal information may be transferred to, stored, and processed in countries outside of your own, including countries outside the European Economic Area (EEA) or Turkey, where data protection laws may differ.
When we transfer your information internationally, we will take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include reliance on standard contractual clauses, adequacy decisions, or other legally recognized mechanisms.
7. Data Security
We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server facilities, and access controls.
Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
8. Your Data Protection Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:
Right to Access: The right to request copies of your personal data.
Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data under certain conditions.
Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: The right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
To exercise any of these rights, please contact us using the details provided in Section 10. We may require you to verify your identity before responding to your request.
9. Retention of Your Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Atredia
Email: kadir.efe@atredia.com
Phone: +90 (536) 443 67 18
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.