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About us

Atredia is the distributor of Next4biz CSM, CRM and BPM in Türkiye and a partner of Turboard and Sonitel. Licensing, implementation, integration, training and support come from one team.

WHAT WE DO

Products, consulting and training in one team

Solutions

We are the distributor of Next4biz CSM, CRM and BPM in Türkiye and a partner of Turboard and Sonitel. Alongside licence sales we provide process analysis, implementation, integration, user training and support.

Go-live in 6-8 weeks for Next4biz CSM and CRM

Autonomy rate of up to 90% in CSM

Over 90% deduplication in CRM

See the solutions

Consulting

We analyse where you are today, identify the opportunity and build a solution tailored to your organisation together with you. We work in digital transformation, technology modernisation, DevOps and technical project management, B2B/B2C sales and marketing, customer support and process management. We also implement the solution we design on the products we represent.

See the consulting areas

Training

Our programmes fall into three main groups: management capability, technology capability, and team leadership and team cohesion. We do not start from a catalogue. We first identify the problem to be solved and then adapt the programme to the participants.

See the training programmes

HOW WE WORK

Four steps from analysis to support

1

Analysis

Current processes, channels and data sources are mapped, and the goal is written down together.

2

Implementation and integration

The platform is set up and ERP, contact centre, marketplace and accounting systems are connected via API. Migration happens gradually while the current system keeps running.

3

Training

Administrators and end users are trained for their own roles.

4

Support

After go-live, the same team continues to provide support.

PRODUCTS WE REPRESENT

Distribution and partnerships

Next4biz CSM

Distributor in Türkiye

Next4biz CRM

Distributor in Türkiye

Next4biz BPM

Distributor in Türkiye

Turboard BI

Partner

Sonitel Call Center

Partner

Book a meeting and we will work out which product or service fits you.

Book a meeting